This isn't a typical presales role. You'll be the bridge between what clients need and what technology can actually deliver — owning the full solutioning journey from RFP to presentation.
Here's what makes this role different:
→ You'll work across BFSI, Retail, Healthcare & Manufacturing
→ You'll engage directly with CXOs, not just middle management
→ You'll shape digital transformation strategies, not just pitch them
→ You'll bring your Customer Service & Service Desk domain expertise to the table
What we're looking for:
✅ 7–12 years in presales, solutions, or domain consulting
✅ Strong knowledge of Customer Service / Service Desk operations
✅ Experience with RFPs, RFIs, proposals & client presentations
✅ Exposure to cloud, AI/ML, automation & digital transformation