We are seeking a skilled and customer-focused Japanese Language Executive to support communication with Japanese clients and stakeholders. The ideal candidate will be fluent in Japanese and possess experience in customer support, client servicing, translation, interpretation, or international voice processes.
Key Responsibilities:
- Handle communication with Japanese clients through calls, emails, and chat.
- Provide accurate translation and interpretation support between Japanese and English.
- Facilitate effective communication between clients, internal teams, and stakeholders.
- Address customer queries and ensure timely resolution of concerns.
- Maintain high standards of service quality, professionalism, and customer satisfaction.
- Prepare and manage documentation, reports, and communication records as required.
- Collaborate with cross-functional teams to ensure smooth business operations.
Eligibility Criteria:
- Full-time Graduation is mandatory.
- Minimum 1.5 years of relevant experience in customer support, client servicing, translation, interpretation, or international voice processes.
- Fluency in Japanese (Speaking, Reading, and Writing) is mandatory.
- Strong verbal and written communication skills.
- Comfortable working in a 24x7 rotational shift environment.
- Candidates based in Mumbai will be preferred.
Required Skills:
- Japanese Language Proficiency
- Customer Service & Client Management
- Translation & Interpretation
- Email and Chat Support
- Problem-Solving & Communication Skills
- Attention to Detail
Why Join Us?
- Opportunity to work with international clients.
- Dynamic and multicultural work environment.
- Career growth and learning opportunities.
- Competitive compensation and benefits.