Job Details
Salary Offered :
MBA and B.Tech -INR 6,53,000 annually (Total CTC )
B.Com/BBA/BCA - INR 5,50,000 annually (Total CTC)
Qualification/ Degree : Any Graduate
Eligibility Criteria : B.Tech (excluding Mechanical branch), MBA, BBA, BMC, BCA, BA, BCom, BSc, BJMC, BHM excluding LLB, Pharmacy -
2021/ 2022 Pass outs with max 9 month experience
Batch/ Passing Out Year : 2021-2022 Passouts
Location : Gurgaon (Delhi NCR)
Position Duties:
- Support clients over the phone and email by answering their product questions and offering technical assistance
- Offer best practice tips to clients to boost their meeting attendance via Cvent?s marketing engine
- Gather client requirements for future releases of the product
- Create and maintain all product documentation
- Implement and manage the online portion of client events as and when needed
- Gather client requirements and implement them in Cvent?s event management software Communicate with the client and review the initial implementation with them and make required changes
- Provide suggestions to the client to improve the overall result of the implementation and help client meet their goals
- Document all communication with the client in Cvent?s CRM software
Candidate Requirements:
- Excellent communication skills (verbal and written)
- Graduate/ Under-graduate (0-1 years? experience) with strong analytical and logical skills
- Experience in US Customer Service is a added advantage
- Preference would be given to candidates who have prior experience of having travelled, studied or worked abroad
- Strong business acumen, ethics and high integrity
- High comfort level in using online software products
- Must be articulate, organized, detail-oriented and can multi-task
- Quick learner, with a positive attitude and ability to work well within a team