Job Details
Job Description:
- Handle support and change request work to meet the documented business needs of our internal customers.
- Manage small projects, system enhancement or tasks from conception to implementation using a mix of internal, external and off-shore resources
- Document business processes, conduct business requirements sessions and write detailed functional specifications for developers
- Create training materials and train users
- Communicate status effectively to all stakeholders in-person, on the phone and via e-mail.
Experience:
- No minimum work experience required
Education:
- Bachelor?s degree or equivalent work experience