Job Details
Job Description:
- Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation.
What will your job look like?
- You will do Production L2 support ? User Tickets, Issue Analysis and reporting.
- You will be responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation.
- You will perform troubleshooting and a full root cause analysis is performed to understand the origin of an issue
- You will ensures all production changes are made in accordance with life-cycle methodology and risk guidelines
- In depth Functional knowledge of the application(s) supported and inter dependencies.
- Quickly responds to incident alerts and support calls. Identifies, and coordinates with teams that are critical to the event?s resolution.
- You will executes automated and manual smoke tests following maintenance and outage recovery periods
All you need is?
- Unix -Knowledge of Unix with experience in scripting and automation
- MQ Series ? Theoretical/Basic knowledge (Knowing would be added advantage)
- MYSQL, Oracle ? Basic database knowledge with the ability to query, write commands and automate scripts
- Cloud experience AWS and AZURE will be an added advantage.
Why You Will Love This Job:
- You will have the opportunity to work in a growing organization, with ever-growing opportunities for personal growth.