Senior Operation Executive

BASIC QUALIFICATIONS - Education: Any Graduation (other than BE, BTech and MBA Freshers) - Language: English - Experience within a customer service environment preferred. Desire to expand skills into new areas. - Technical (Computers & Internet) savvy is required. Business acumen in areas of e-commerce and retail. - Committed seller advocate, drive process & tool improvements. - Enthusiasm and strong self-motivation. - Strong prioritization and time management skills, with a high degree of flexibility. - Embrace constant change with flexibility and good grace. - Demonstrate an appropriate sense of urgency for contact response time in the face of the variable workflow. - Demonstrates effective communication, composure, and professional attitude - Exemplary performance record, particularly with regard to quality & productivity - Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.